Privacy Policy
Gracelia Jewelry ("we", "us", or "our") is dedicated to safeguarding and respecting your privacy. We prioritize the privacy of all our customers and site users (referred to as "you") and take meticulous measures to protect your personal information.
Please carefully review the following policy to understand what personal information we may collect from you, how we may utilize it, and your rights concerning its use. By utilizing this website and registering on or making purchases from it, you acknowledge and agree to the terms outlined in this Privacy Policy.
Our privacy policy was last updated on April 10, 2024, to comply with the EU General Data Protection Regulation (GDPR).
Information We May Collect From You
Our website employs cookies to assist in tracking items added to your shopping cart, including instances of cart abandonment. This information is utilized to determine when to dispatch cart reminder messages via SMS.
The aforementioned does not include opt-in data and consent for text messaging originators, which will not be shared with any third parties.
We utilize collected data to assess, develop, and enhance our services, products, and systems for our customers. We retain your personal information for as long as necessary or permissible according to the purpose for which it was obtained.
This data collection includes analyses to enhance the user-friendliness of our services, such as customizing the user interface to facilitate information flow. It also aids in improving logistical flow by calculating purchases, stocks, and deliveries, as well as resource capacity from a sustainability perspective by optimizing purchasing and delivery scheduling. Data is used for future growth and expansion planning as well as product range enhancement.
We may collect and process the following personal information:
- Information provided by completing forms on the website, including when requesting newsletters, registering for site use, or subscribing to services. This may include your name, address, email address, date of birth, and telephone number.
- Details of purchases and other transactions conducted through our site, including order fulfillment.
- Information obtained when entering site-operated competitions or promotions.
- Correspondence details if you contact us via telephone, email, or written communication.
- Surveys you may choose to complete for research purposes.
- Details of site visits, including accessed resources.
- Information regarding your operating system and browser type, referring website domain, visit time and duration, visited pages, and IP address.
Special Note About Children Under the Age of 16
We do not knowingly permit children under the age of 16 in the EEA to register for any content, product, or service. Personal information about users under the age of 16 is not knowingly collected, used, or disclosed, except as permitted by law.
We urge parents and guardians to supervise their children's online activities and take an active role in safeguarding their privacy. Children should be instructed not to disclose real names, telephone numbers, addresses, or any other identifying information online without parental permission. Visitors under 16 years of age should not submit or post information to any Gracelia Jewelry website without parental or guardian consent. Registration for individuals under 16 years of age requires parental or guardian consent, confirmed through the registration process with a mandatory confirmation email sent to the parent or guardian. Parents or guardians providing consent in accordance with this paragraph are entitled at any time (using the contact details provided at the end of this Privacy Policy) to request access to their child's information, request information deletion, and/or refuse further collection or use of their child's information.
How We Will Use Your Information
Information held about you may be used to analyze overall demographic data, behavior, and interests, allowing us to better tailor the website and applications to meet the diverse needs and preferences of visitors. This enables us to:
- Create a membership profile to provide personalized service based on your preferences.
- Present website content in the most effective manner for you and your computer.
- Send newsletters, catalogues, or provide information, products, or services you request or may find interesting, provided you have consented to such contact.
- Fulfill contractual obligations arising from agreements between you and us.
- Facilitate your participation in interactive features of our service.
- Notify you of service changes.
- Update you regarding partially completed or incomplete orders.
- Fulfill your requests regarding any gift lists you create.
IP Addresses and Cookies
After accessing our website, information may be collected about your computer, including your IP address, operating system, and browser type, for system administration. This is statistical data about browsing actions and patterns, which do not identify individuals other than by IP address. General internet usage information may also be obtained through cookie files stored on your computer's hard drive. These cookies contain transferable information intended to improve website functionality and deliver a more personalized service. The cookies enable us to:
- Estimate audience size and site usage.
- Recognize returning visitors.
- Store preference information to customize site content based on individual interests.
- Facilitate faster searches.
Third parties may also collect cookies while you use our website to:
- Track page visits, total visits, and browsing duration.
- Monitor website access methods, including keyword searches, search engine data, or referrers.
- Some third-party cookies are introduced by social media services like Facebook, Twitter, and Pinterest, which are beyond our control. These cookies are used for cross-domain tracking to deliver marketing content through various channels.
Data shared with third parties is solely used to provide services, collect statistics for website optimization, and present relevant content. Google and Facebook employ collected information to evaluate website usage, generate usage reports, and tailor advertising based on browsing history. Information stored in Google and Facebook cookies, such as IP addresses, is transmitted and stored on servers worldwide. This information may be stored on servers located outside your country of residence and transferred to third parties, as required by law or when these parties process information on behalf of Google or Facebook.
Please note that restricting or blocking cookies used by our website may reduce site performance and usability.
Where We Will Hold Your Information
Information collected from you is stored in the European Economic Area (EEA) but may also be transferred and processed in non-EEA countries, in compliance with applicable law. Data collected will be transferred to and stored on servers operated by our suppliers, including One.com and Shopify. Consequently, your information may be stored outside your country of residence and processed by our staff or supplier staff operating outside your country of residence. These personnel may engage in order fulfillment, payment processing, and support services. By providing personal information, you consent to its transfer, storage, or processing.
Contacting You
Your data may be used to provide information about goods and services that may interest you. We will only contact you via electronic means (email or SMS) if you have consented to such contact.
Opting Out
You may opt out of receiving our newsletter emails by clicking the unsubscribe button included in each newsletter email. We will endeavor to communicate with you based on preferences shared with us.
Contacting Opted-Out Individuals
In accordance with the EU General Data Protection Regulation, we will refrain from contacting previous customers who have opted out and reside in the European Economic Area.
Handling Financial Information
Your financial information will be used to authorize payments and billing. By purchasing products from us, you consent to providing your financial and personal information to necessary third parties, such as credit card companies, banks, and delivery/shipping companies, for transaction processing. This includes sharing information for fraud protection and credit risk management. Your financial information will not be shared with third parties without your consent for other purposes.
All financial information provided to us is encrypted for security.
Disclosure of Your Information
We may disclose your information to members of our group, including subsidiaries and our ultimate holding company, as well as to:
- Prospective sellers or buyers of our business or assets.
- Third parties obligated to comply with legal obligations or enforce our Terms of Website Use or Terms and Conditions of Sale.
- Service providers assisting us in engaging with you, as outlined in this Privacy Policy.
- Publicly listed gift lists as requested by you.
- Analytics and search engine providers aiding in website improvement and optimization.
We ensure your information is properly protected and processed under controlled conditions and in accordance with current data protection legislation.
Guest Checkout
If you choose to make a purchase through our site's guest checkout function without setting up an account, this Privacy Policy applies (to the extent relevant) to the information you provide.
Access to Your Information
You have the right to access and receive a copy of information held about you free of charge, provided the request is valid and non-repetitive. Please contact us to request access, and we will respond within a month after confirming the request's validity. Identity proof may be required before responding to access requests.
If you suspect incorrect personal information or wish to update or remove your information from our records, please contact us, and we will review, update, or remove information as appropriate.
Data Portability Rights
Whenever Gracelia Jewelry handles your personal information in an automated manner based on your consent or agreement, you have Data Portability Rights to obtain a copy of the data in a structured, plain, and readable format. This applies solely to shared personal information.
Security
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy and Cookies Policy. All information you provide is stored on secure servers, and any payment transactions are encrypted. You are responsible for keeping passwords confidential.
While we strive to protect your personal data, internet transmission security cannot be guaranteed. Therefore, any data transmitted to our site is at your own risk. We implement strict procedures and security features to prevent unauthorized access.
Please keep in mind that whenever you voluntarily disclose personal information online (e.g., on message boards, via email, or in chat areas) that information can be collected and used by others.
Links
Our website may contain links to websites operated by individuals and companies over which we have no control. We do not accept responsibility or liability for these websites' privacy and terms of use policies. Please review these policies before submitting personal data.
Changes to Our Privacy Policy
Any changes to our Privacy Policy will be posted on this page. Please check periodically for updates to our Privacy and Cookies Policy. Your continued use of our website signifies acceptance of any changes.
Contact Us
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be submitted via the contact form on this website.
Third Party Pixels and Cookies
When visiting our website, logging in, registering, or opening an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising
More info | FAQs
Privacy Policy
Gracelia Jewelry ("we", "us", or "our") is dedicated to safeguarding and respecting your privacy. We prioritize the privacy of all our customers and site users (referred to as "you") and take meticulous measures to protect your personal information.
Please carefully review the following policy to understand what personal information we may collect from you, how we may utilize it, and your rights concerning its use. By utilizing this website and registering on or making purchases from it, you acknowledge and agree to the terms outlined in this Privacy Policy.
Our privacy policy was last updated on April 10, 2024, to comply with the EU General Data Protection Regulation (GDPR).
Information We May Collect From You
Our website employs cookies to assist in tracking items added to your shopping cart, including instances of cart abandonment. This information is utilized to determine when to dispatch cart reminder messages via SMS.
The aforementioned does not include opt-in data and consent for text messaging originators, which will not be shared with any third parties.
We utilize collected data to assess, develop, and enhance our services, products, and systems for our customers. We retain your personal information for as long as necessary or permissible according to the purpose for which it was obtained.
This data collection includes analyses to enhance the user-friendliness of our services, such as customizing the user interface to facilitate information flow. It also aids in improving logistical flow by calculating purchases, stocks, and deliveries, as well as resource capacity from a sustainability perspective by optimizing purchasing and delivery scheduling. Data is used for future growth and expansion planning as well as product range enhancement.
We may collect and process the following personal information:
- Information provided by completing forms on the website, including when requesting newsletters, registering for site use, or subscribing to services. This may include your name, address, email address, date of birth, and telephone number.
- Details of purchases and other transactions conducted through our site, including order fulfillment.
- Information obtained when entering site-operated competitions or promotions.
- Correspondence details if you contact us via telephone, email, or written communication.
- Surveys you may choose to complete for research purposes.
- Details of site visits, including accessed resources.
- Information regarding your operating system and browser type, referring website domain, visit time and duration, visited pages, and IP address.
Special Note About Children Under the Age of 16
We do not knowingly permit children under the age of 16 in the EEA to register for any content, product, or service. Personal information about users under the age of 16 is not knowingly collected, used, or disclosed, except as permitted by law.
We urge parents and guardians to supervise their children's online activities and take an active role in safeguarding their privacy. Children should be instructed not to disclose real names, telephone numbers, addresses, or any other identifying information online without parental permission. Visitors under 16 years of age should not submit or post information to any Gracelia Jewelry website without parental or guardian consent. Registration for individuals under 16 years of age requires parental or guardian consent, confirmed through the registration process with a mandatory confirmation email sent to the parent or guardian. Parents or guardians providing consent in accordance with this paragraph are entitled at any time (using the contact details provided at the end of this Privacy Policy) to request access to their child's information, request information deletion, and/or refuse further collection or use of their child's information.
How We Will Use Your Information
Information held about you may be used to analyze overall demographic data, behavior, and interests, allowing us to better tailor the website and applications to meet the diverse needs and preferences of visitors. This enables us to:
- Create a membership profile to provide personalized service based on your preferences.
- Present website content in the most effective manner for you and your computer.
- Send newsletters, catalogues, or provide information, products, or services you request or may find interesting, provided you have consented to such contact.
- Fulfill contractual obligations arising from agreements between you and us.
- Facilitate your participation in interactive features of our service.
- Notify you of service changes.
- Update you regarding partially completed or incomplete orders.
- Fulfill your requests regarding any gift lists you create.
IP Addresses and Cookies
After accessing our website, information may be collected about your computer, including your IP address, operating system, and browser type, for system administration. This is statistical data about browsing actions and patterns, which do not identify individuals other than by IP address. General internet usage information may also be obtained through cookie files stored on your computer's hard drive. These cookies contain transferable information intended to improve website functionality and deliver a more personalized service. The cookies enable us to:
- Estimate audience size and site usage.
- Recognize returning visitors.
- Store preference information to customize site content based on individual interests.
- Facilitate faster searches.
Third parties may also collect cookies while you use our website to:
- Track page visits, total visits, and browsing duration.
- Monitor website access methods, including keyword searches, search engine data, or referrers.
- Some third-party cookies are introduced by social media services like Facebook, Twitter, and Pinterest, which are beyond our control. These cookies are used for cross-domain tracking to deliver marketing content through various channels.
Data shared with third parties is solely used to provide services, collect statistics for website optimization, and present relevant content. Google and Facebook employ collected information to evaluate website usage, generate usage reports, and tailor advertising based on browsing history. Information stored in Google and Facebook cookies, such as IP addresses, is transmitted and stored on servers worldwide. This information may be stored on servers located outside your country of residence and transferred to third parties, as required by law or when these parties process information on behalf of Google or Facebook.
Please note that restricting or blocking cookies used by our website may reduce site performance and usability.
Where We Will Hold Your Information
Information collected from you is stored in the European Economic Area (EEA) but may also be transferred and processed in non-EEA countries, in compliance with applicable law. Data collected will be transferred to and stored on servers operated by our suppliers, including One.com and Shopify. Consequently, your information may be stored outside your country of residence and processed by our staff or supplier staff operating outside your country of residence. These personnel may engage in order fulfillment, payment processing, and support services. By providing personal information, you consent to its transfer, storage, or processing.
Contacting You
Your data may be used to provide information about goods and services that may interest you. We will only contact you via electronic means (email or SMS) if you have consented to such contact.
Opting Out
You may opt out of receiving our newsletter emails by clicking the unsubscribe button included in each newsletter email. We will endeavor to communicate with you based on preferences shared with us.
Contacting Opted-Out Individuals
In accordance with the EU General Data Protection Regulation, we will refrain from contacting previous customers who have opted out and reside in the European Economic Area.
Handling Financial Information
Your financial information will be used to authorize payments and billing. By purchasing products from us, you consent to providing your financial and personal information to necessary third parties, such as credit card companies, banks, and delivery/shipping companies, for transaction processing. This includes sharing information for fraud protection and credit risk management. Your financial information will not be shared with third parties without your consent for other purposes.
All financial information provided to us is encrypted for security.
Disclosure of Your Information
We may disclose your information to members of our group, including subsidiaries and our ultimate holding company, as well as to:
- Prospective sellers or buyers of our business or assets.
- Third parties obligated to comply with legal obligations or enforce our Terms of Website Use or Terms and Conditions of Sale.
- Service providers assisting us in engaging with you, as outlined in this Privacy Policy.
- Publicly listed gift lists as requested by you.
- Analytics and search engine providers aiding in website improvement and optimization.
We ensure your information is properly protected and processed under controlled conditions and in accordance with current data protection legislation.
Guest Checkout
If you choose to make a purchase through our site's guest checkout function without setting up an account, this Privacy Policy applies (to the extent relevant) to the information you provide.
Access to Your Information
You have the right to access and receive a copy of information held about you free of charge, provided the request is valid and non-repetitive. Please contact us to request access, and we will respond within a month after confirming the request's validity. Identity proof may be required before responding to access requests.
If you suspect incorrect personal information or wish to update or remove your information from our records, please contact us, and we will review, update, or remove information as appropriate.
Data Portability Rights
Whenever Gracelia Jewelry handles your personal information in an automated manner based on your consent or agreement, you have Data Portability Rights to obtain a copy of the data in a structured, plain, and readable format. This applies solely to shared personal information.
Security
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy and Cookies Policy. All information you provide is stored on secure servers, and any payment transactions are encrypted. You are responsible for keeping passwords confidential.
While we strive to protect your personal data, internet transmission security cannot be guaranteed. Therefore, any data transmitted to our site is at your own risk. We implement strict procedures and security features to prevent unauthorized access.
Please keep in mind that whenever you voluntarily disclose personal information online (e.g., on message boards, via email, or in chat areas) that information can be collected and used by others.
Links
Our website may contain links to websites operated by individuals and companies over which we have no control. We do not accept responsibility or liability for these websites' privacy and terms of use policies. Please review these policies before submitting personal data.
Changes to Our Privacy Policy
Any changes to our Privacy Policy will be posted on this page. Please check periodically for updates to our Privacy and Cookies Policy. Your continued use of our website signifies acceptance of any changes.
Contact Us
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be submitted via the contact form on this website.
Third Party Pixels and Cookies
When visiting our website, logging in, registering, or opening an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising